Policy Center
Welcome to the Policy Center for Part Time Auto Parts. Here you will find our key legal, shipping, and returns information. We recommend that you read these policies carefully before using our website or placing an order.
If you have any questions about these policies, please contact us using the details provided in the "Contact Us" sections below before completing your purchase.
Privacy Policy
Last updated: 31 March 2026
1. Who we are
Part Time Auto Parts ("we", "us", "our") operates the Part Time Auto Parts online store (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our Site or purchase products from us.
2. Information we collect
Information you provide to us: When you place an order or create an account, we may collect your name, billing and shipping address, email address, phone number, payment details (processed via secure payment providers), and details of the products you purchase.
Information collected automatically: When you visit our Site, we may automatically collect certain information such as your IP address, browser type, device information, referring URLs, pages viewed, and the dates and times of your visits. This may involve the use of cookies and similar technologies.
Information from third parties: We may receive limited information about you from payment processors, shipping carriers or marketing partners where permitted by law and necessary to provide our services.
3. How we use your information
We use the information we collect for purposes including:
• Processing and fulfilling your orders, including shipping and handling returns.
• Communicating with you about your orders, account, or customer service inquiries.
• Personalizing and improving our Site, products, and customer experience.
• Sending you marketing communications where permitted by law and your preferences.
• Detecting, preventing and addressing fraud, security or technical issues.
• Complying with legal obligations and enforcing our Terms and Conditions.
4. Cookies and tracking technologies
We use cookies and similar technologies to operate our Site, remember your preferences, analyze traffic, and measure the effectiveness of our marketing campaigns. You can usually control cookies through your browser settings, but disabling cookies may impact your ability to use certain features of the Site or complete purchases.
5. How we share your information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
• Payment processors to securely process your payments.
• Shipping and logistics partners to deliver your orders.
• IT, analytics and marketing service providers who support our Site and communications.
• Professional advisors (such as lawyers and accountants) where necessary.
• Government authorities or law enforcement where required by applicable law or to protect our legal rights.
6. Data security and retention
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting or legal compliance).
7. Your rights and choices
Depending on your location and applicable law, you may have certain rights with respect to your personal information, such as the right to access, correct, update or delete your information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below. We may need to verify your identity before completing your request.
8. International transfers
If you access our Site from outside the country where we are based, your information may be transferred to, stored and processed in a country that may have different data protection laws than your own. We take steps to ensure that appropriate safeguards are in place when such transfers occur, in accordance with applicable law.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.
10. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Part Time Auto Parts using the contact information provided on our Contact page or in your order confirmation documentation.
Terms and Conditions
Last updated: 31 March 2026
1. Acceptance of terms
By accessing or using the Part Time Auto Parts website (the "Site") or purchasing products from us, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, you must not use the Site or place any orders.
2. Eligibility
You must be of legal age in your jurisdiction and have the legal capacity to enter into a binding contract in order to make purchases through our Site. By placing an order, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.
3. Product information and compatibility
We aim to provide accurate descriptions, images and specifications for all products listed on the Site. However, minor variations may occur and we do not warrant that descriptions are error-free. It is your responsibility to verify that parts are compatible with your vehicle before purchasing. If you are unsure, please consult a qualified mechanic or contact us before placing your order.
4. Pricing, taxes and availability
All prices shown on the Site are in the currency indicated and, unless stated otherwise, exclude shipping costs and applicable taxes. We reserve the right to change prices, fees and charges at any time without prior notice. The total amount payable (including shipping and taxes, where applicable) will be displayed at checkout before you confirm your order.
Product availability is subject to change and we do not guarantee that any item will be in stock at a particular time. If a product you have ordered becomes unavailable or if there is a pricing or listing error, we may cancel your order (or part of it) and will notify you and issue a refund for any amounts already paid for the affected items.
5. Orders and payment
When you place an order on the Site, you are making an offer to purchase the selected products in accordance with these Terms. We reserve the right to accept or reject any order in our sole discretion. An order is not binding on us until it has been accepted and we have sent you an order confirmation email.
You authorize us and our payment processors to charge the payment method you provide at the time of purchase for the total order amount. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information provided is accurate and complete. Orders may be subject to verification and fraud checks before acceptance.
6. Shipping, delivery and risk of loss
Shipping and delivery terms, including estimated processing and transit times, are described in our Shipping/Delivery Policy, which is incorporated into these Terms by reference. Title and risk of loss for products pass to you upon delivery to the shipping address you provide. You are responsible for any customs duties, import taxes or other charges imposed by your local authorities, where applicable.
7. Returns, refunds and warranties
Our Refund/Return Policy explains the conditions under which products may be returned or exchanged and any applicable restocking fees or exclusions. This policy is incorporated into these Terms. Some products may be subject to manufacturer warranties, which are provided and administered by the manufacturer, not by Part Time Auto Parts, unless expressly stated otherwise.
8. Use of the Site and prohibited conduct
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not attempt to gain unauthorized access to the Site, interfere with its operation, use it to distribute malware or spam, or engage in any activity that could damage, disable, overburden or impair our systems. We reserve the right to suspend or terminate your access to the Site for any violation of these Terms or applicable law.
9. Intellectual property
All content on the Site, including text, graphics, logos, images, product data, and the overall design and layout, is owned by or licensed to Part Time Auto Parts and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, or publicly display any content from the Site without our prior written consent, except as necessary to view and use the Site for personal, non-commercial purposes.
10. Disclaimers and limitation of liability
To the fullest extent permitted by law, the Site and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Vehicle repairs and modifications involve inherent risks, and you are solely responsible for ensuring that any part is correctly installed and used in a safe and lawful manner.
To the maximum extent permitted by law, Part Time Auto Parts will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or use, arising out of or related to your use of the Site or purchase or use of any products, even if advised of the possibility of such damages. Our total liability for any claim relating to a specific order will not exceed the amount you paid for the products in that order.
11. Indemnification
You agree to indemnify, defend and hold harmless Part Time Auto Parts and its owners, employees, contractors and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to your use of the Site, your breach of these Terms, or your misuse of any product purchased from us.
12. Governing law and disputes
These Terms and any dispute, claim or controversy arising out of or relating to them or your use of the Site will be governed by and construed in accordance with the laws of the jurisdiction in which Part Time Auto Parts is established, without regard to conflict of laws rules. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction, unless applicable law provides you with mandatory consumer protections in your own place of residence.
13. Changes to these Terms
We may modify these Terms from time to time by posting an updated version on this page with a new "Last updated" date. The version of the Terms in effect at the time you place an order will apply to that order. Your continued use of the Site after any changes have been posted constitutes your acceptance of the revised Terms.
14. Contact us
If you have any questions about these Terms and Conditions, please contact Part Time Auto Parts using the contact information provided on our Site or in your order confirmation documents before completing your purchase.
Shipping and Delivery Policy
Last updated: 31 March 2026
1. Order processing times
Orders are typically processed within the timeframe indicated at checkout, excluding weekends and public holidays. Processing time begins once your payment has been authorized and verified. During peak periods, sales events or unforeseen circumstances, processing times may be extended. If there is a significant delay in shipping your order, we will contact you using the email address or phone number you provided at checkout where reasonably possible.
2. Shipping methods and carriers
We partner with reputable shipping carriers to deliver your auto parts safely and efficiently. The available shipping methods, estimated delivery windows and costs will be presented at checkout based on your shipping address and the items in your cart. Some products may require special handling or may only be eligible for certain shipping options due to size, weight or carrier restrictions.
3. Shipping destinations
We currently ship to the locations indicated on the Site at checkout. Certain regions may be excluded due to carrier limitations, legal restrictions or high risk of loss or damage. If we are unable to ship to your address after you place an order, we will notify you and issue a refund for any amounts already paid. We do not ship to P.O. boxes where carriers prohibit delivery of our products.
4. Shipping fees, duties and taxes
Shipping fees are calculated and displayed at checkout before you confirm your order. Any applicable sales taxes will also be shown at checkout, where required by law. For international shipments, your order may be subject to import duties, customs fees and taxes imposed by your local authorities. These charges are your responsibility and are not included in the prices or shipping costs charged by Part Time Auto Parts, unless expressly stated otherwise at checkout.
5. Delivery times and tracking
Estimated delivery times provided at checkout are guidelines only and are not guaranteed. Actual delivery times may vary depending on carrier performance, weather, customs processing and other factors outside our control. Once your order has shipped, we will provide a tracking number where available so you can follow the progress of your delivery through the carrier's website or system.
6. Delivery address and acceptance of shipment
Please ensure that the shipping address you provide at checkout is full and accurate. We are not responsible for delays or non-delivery resulting from incomplete or incorrect address information provided by you. If a shipment is returned to us due to an incorrect address, refused delivery or failure to pick up from a carrier location, we may charge additional shipping fees to resend the order or deduct such fees from any refund issued, in accordance with our Refund/Return Policy and applicable law.
7. Damaged or missing items on delivery
Please inspect your order upon delivery and notify us as soon as possible if any items are missing, incorrect or damaged in transit. Where feasible, retain all original packaging and take clear photos of the packaging and the affected products, as this may be required to support a carrier claim or to process a replacement or refund. Claims for shipping damage or shortages must be made within the timeframe specified on our Site or in your order documentation, subject to applicable consumer laws.
8. Risk of loss and title transfer
Title and risk of loss for products pass to you when the carrier confirms delivery to the shipping address you provided at checkout. If a package is marked as delivered by the carrier but you have not received it, please first check with household members, neighbors or your building management, and then contact the carrier. We will reasonably assist you in working with the carrier, but we are not responsible for packages lost or stolen after confirmed delivery, except where required by applicable law.
9. Contact us about shipping and delivery
If you have any questions about this Shipping and Delivery Policy, or about the status of your order, please contact Part Time Auto Parts using the contact details provided on our Site or in your order confirmation email. Having your order number ready will help us respond more quickly.
Refund and Return Policy
Last updated: 31 March 2026
1. General return conditions
We want you to be satisfied with your purchase from Part Time Auto Parts. This Refund and Return Policy explains when and how you may return products and receive a refund or exchange, in addition to any rights you may have under applicable consumer protection laws, which we do not seek to exclude or limit.
2. Return eligibility and timeframe
Unless otherwise stated on the product page or required by law, most unused and uninstalled items may be returned within the return period specified on our Site, counting from the date of delivery shown by the carrier. To be eligible for a return, items must be in their original condition, free from signs of installation or use, and include all original packaging, labels, accessories and documentation. Items that are damaged, altered, missing components or not in resalable condition may be refused or may be subject to a reduced refund at our discretion, to the extent permitted by law.
3. Non-returnable or restricted items
For safety, legal or quality-control reasons, some products may not be eligible for return, or may have additional conditions or shorter return periods. Examples may include electrical components, special-order or custom parts, fluids or chemicals, and items explicitly marked as final sale or non-returnable at the time of purchase. Any such limitations will be stated on the product page or at checkout wherever reasonably possible and subject to applicable law in your jurisdiction.
4. Return authorization and process
Before sending any item back to us, you must first contact Part Time Auto Parts within the applicable return period to request a return authorization, following the instructions provided on our Site. We may ask for your order number, photos of the item and packaging, and details about the reason for your return. If your request is approved, we will provide you with return instructions, including the return address and any reference numbers that must be included with your shipment to ensure correct processing.
5. Return shipping costs and restocking fees
Unless the return is due to our error (for example, an incorrect item shipped) or a defect covered by warranty or consumer law, you are generally responsible for the cost of return shipping and any insurance you choose to purchase. We may provide a prepaid return label in some cases and deduct the cost from your refund, where permitted. Reasonable restocking fees may apply for certain returns, as disclosed on our Site or in your return authorization, except where prohibited by applicable law.
6. Inspection and approval of returns
Once we receive your returned item, we will inspect it to confirm that it meets the conditions outlined in this Policy and in your return authorization. We will then notify you of the approval or rejection of your return. If approved, we will process your refund, exchange or store credit within a reasonable timeframe. If your return is rejected, we may offer to ship the item back to you at your expense, subject to applicable law and any additional terms communicated to you at that time.
7. Refund method and timing
Approved refunds will generally be issued to the original form of payment used for the purchase, unless we agree otherwise or are required by law to use a different method. Once we initiate a refund, it may take additional time for your bank or payment provider to post the credit to your account. We are not responsible for delays caused by your financial institution. Shipping charges, customs duties and other fees may be non-refundable, except where required by law or where the return is due to our error.
8. Defective, incorrect or damaged items
If you receive an item that appears defective, incorrect or damaged, please contact us as soon as reasonably possible after delivery. We may ask for photos, a description of the issue and your order details so that we can assess the situation. Where the problem is confirmed and not caused by misuse, improper installation or normal wear and tear, we will work with you to provide an appropriate remedy in accordance with our obligations under applicable consumer laws. This may include a replacement, repair, store credit or refund, depending on the circumstances and product type.
9. Exchanges
In some cases and subject to product availability, we may allow you to exchange an item for a different size, variant or compatible part, rather than receiving a refund. Exchange eligibility, any price differences and additional shipping costs will be communicated to you during the return authorization process. We reserve the right to limit exchanges or treat them as standard returns and new purchases, where appropriate and consistent with applicable law.
10. Consumer rights and mandatory protections
Nothing in this Refund and Return Policy is intended to exclude, limit or modify any non-excludable statutory rights you may have under applicable consumer protection laws. If there is any inconsistency between this Policy and such laws, we will follow the mandatory provisions of the law in your favor. You may have additional rights, such as cooling-off periods or specific remedies for defective products, depending on your location.
11. Changes to this Refund and Return Policy
We may update this Policy from time to time to reflect changes in our practices, applicable laws or business operations. When we do, we will revise the "Last updated" date above. The version of this Policy in effect at the time you place your order will apply to that order, unless a change is required by law to apply retroactively. We encourage you to review this page before making a purchase to understand our current return and refund terms.
12. Contact us about returns and refunds
To start a return or if you have any questions about this Refund and Return Policy, please contact Part Time Auto Parts using the details on our Site or in your order confirmation email. Please include your order number and a clear description of the issue so we can assist you as efficiently as possible.